OVER 50 YEARS OF EXPERIENCE

OVER 50 YEARS OF EXPERIENCE

All of the stoves and fires we sell have a warranty. This ranges between 2 and 25 years depending on the fuel (electric, wood and gas) and the manufacturer. Many offer an extended warranty through buying from us as a trusted retailer, you will need to register the appliance online once purchased to receive this. Please note, most warranty’s do not cover consumable parts which are subject to normal wear and tear during use, or parts that will require replacement in connection with normal maintenance. These parts include but are not limited to glass, rope seals, firebricks, grate parts, log retainers, baffles and ash pans. In addition, parts not covered on gas stoves include; thermocouples, oxypilots, ceramic fuel effects, batteries and internal linings. All of which we can supply if and when needed. The warranties cover the external castings or steel body of the stove. We only very occasionally have warranty claims, but when we do, the manufacturers that supply us are easy to deal with and correct the problem (one of the reasons we have selected the brands of stoves we sell). For more specific information on a brand, please look at the product pages for that manufacturer.

Stove Support Form

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ROOM DIMENSIONS (Metres)


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0 kW 12 kW

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Manufacturer:

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Type:

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Whether you’re choosing your first stove, looking for a spare part or planning a complete fireplace installation, our team is always happy to offer honest, practical advice.